Knowledgebase
Knowledgebase
Why have you not been able to charge my credit card?
Posted by Güneş Ulutürk on 10 December 2014 15:17

The most common reason for the charge not going through is because the issuing bank /credit card company has blocked the charge for security reasons. The charge is being seen by your back/credit card company as an internet charge they are just being security conscious and have blocked the transaction. Please speak to your bank/credit card company and once the block has been released the charge can be put through. 

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